This website (Site) is operated by The Mat Cutting Company (we, our or us). It is available at: www.matcutting.com.au  www.matboards.com.au and www.cardframing.com.au and may be available through other addresses or channels.

Shipping Policy
The Mat Cutting Company endeavours to deliver all orders within 10 days of the order date.

In the case of orders to Western Australia, the Northern Territory or remote destinations delivery times may be longer due to the distances involved. However, where possible we will attempt to expedite "remote area" orders to ensure delivery is made as soon as possible. Our delivery rates are based on the pricing structure of our logistics providers, using your order size and delivery postcode, and include a packing and handling fee.

Once your order has been dispatched we will notify you and provide you with the appropriate tracking information, plus details of the logistics provider contracted to deliver your order.

If at any stage you are concerned about the delivery of your order, please do not hesitate to contact us.

Return Policy
If the product you have purchased is shown to be defective in any way we will arrange for the delivery of a replacement product at no cost to you or, if preferred, a full refund will be available as per Australian Consumer Law. 

Any claim for defective products must be made within 7 calendar days of the delivery date, with this date to be determined from the Tracking information provided by our logistics suppliers. The Mat Cutting Company is not responsible for products after this 7 day period as we have no control over the storage conditions when it reaches its destination.

Consent
By accessing and/or using our Site you agree to these terms of use and our Privacy Policy which is also available on our site (Terms). Please read these Terms carefully and immediately cease using our Site if you do not agree to them.

Variations
We may, at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms.

Content
All materials, prices and information on this Site (Content) are subject to change without notice, and whilst every effort is made to ensure the accuracy and availability of all product listed on this site we will not be liable for any changes in availability, type or pricing of any content. If you note any inconsistencies, please contact us with details.

User uploaded content
Upon uploading a request for the availability, pricing or supply of any product, you acknowledge that you are solely responsible for the accuracy of the information you upload. Where a product is manufactured and supplied based solely upon this uploaded information, we will not be liable for any mistake or omission in your uploaded information which may result in the supply of an incorrect product. You agree that any and all mat board layouts, designs or formats used in this site remain the intellectual property of the Mat Cutting Company.

Prohibited conduct
You must not do or attempt to do anything: that is unlawful; prohibited by any laws applicable to our Site; would reasonably be considered to be inappropriate; or which might bring us or our Site into disrepute, including (without limitation):
(a)   anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual's consent) or any other legal rights;
(b)   using our Site to defame, harass, threaten, menace or offend any person;
(c)   tampering with or modifying our Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with  our Site, including (without limitation) using trojan horses, viruses or piracy or programming routines that may damage or interfere with our Site;
(d)   facilitating or assisting a third party to do any of the above acts.

Exclusion of competitors
You are prohibited from using our Site, including the Content, in any way that competes with our business. 

Information
While we use all reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.

Intellectual Property rights
Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Site and all of the Content. Your use of our Site and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Site or the Content. You must not:
(a)   copy or use, in whole or in part, any Content;
(b)   reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or
(c)   breach any intellectual property rights connected with our Site or the Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website or platform, or creating derivative works from the Content.

Copyright
All images, mat layouts and designs used on this site are the property of either the Mat Cutting Company or other copyright owners who have given the Mat Cutting Company permission to use.  When accessing this site you must not copy, use or modify any content for use in any way or in any form without written permission from the Mat Cutting Company.

Third party sites
Our Site may contain links to websites operated by third parties.  Unless expressly stated otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites.  You should make your own investigations with respect to the suitability of those websites. 

Discontinuance
We may, at any time and without notice to you, discontinue our Site, in whole or in part.  We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.

Warranties and disclaimers
To the maximum extent permitted by law, we make no representations or warranties about our Site or the Content, including (without limitation) that:
(a)  they are complete, accurate, reliable, up-to-date and suitable for any particular purpose;
(b)  access will be uninterrupted, error-free or free from viruses; or
(c)  our Site will be secure.
You read, use and act on our Site and the Content at your own risk.

Limitation of liability
To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of our Site and/or the Content and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete or out-of-date.

Indemnity
To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end.  It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.      

Termination
These Terms are effective until terminated by us, which we may do at any time and without notice to you.  In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.

Jurisdiction
Your use of our Site and these Terms are governed by the laws of Victoria Australia. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in Victoria Australia and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts. Because our Site may be accessed overseas we make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia.  If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.

For any questions please contact us at:

The Mat Cutting Company (Tojoda Pty Ltd, ACN: 47 556 016 107)

Email: info@matcutting.com.au

Last update 27 April 2024

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